DSR service – a service for the delivery of a shipment to the destination address with the receipt of a return shipment from the Recipient, to the Sender's address. Receiving the return shipment from the Recipient, signing the delivery note and / or the delivery list of "DIMEX" and the accompanying documents of the Sender, is carried out exclusively at the delivery address specified in the "DIMEX"delivery note. This service has the following options:
a) DSR service standard-upon delivery of the shipment, the Recipient confirms the fact of receipt of the shipment by personally filling in the appropriate column of the consignment note and / or the delivery sheet "DIMEX" and sends the Contractor the shipment of a documentary nature for return to the Sender's address.
b) DSR service plus " + " - upon delivery of the shipment, the Recipient confirms receipt of the shipment by personally filling in the appropriate column of the invoice and / or the delivery sheet "DIMEX" and puts his signature and seal of the Recipient organization in the Sender's accompanying document. After that, it sends the Contractor a response message containing the documents signed by him, which accompanied the shipment initially, for return to the Sender's address.
The Recipient's refusal to sign the Sender's accompanying document is equivalent to the Recipient's refusal to receive the intended shipment. The shipment is not issued to the Recipient and is returned to the Sender at his expense in accordance with the Tariffs posted on the corporate website of "DIMEX" www.dimex.ws in the "Calculator" section.
Some state institutions and authorities (for example: the Prosecutor's Office, Customs, Military units, the Ministry of Internal Affairs, etc.) refuse to sign the Forms of Individual delivery sheets, the Inventory of attachments, documents accompanying the shipment. If the Recipient is a state institution or an authority, it is possible that the additional service may not be performed due to refusal to open the shipment (if required), refusal to sign the IDL and the Attachment Inventory, refusal to sign documents accompanying the shipment or submitted for signing (for example, DSR-service +.